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Event Performance Insights from Customer Support

Recently, I reviewed constituent performance and support usage data for one of our clients who hosts an annual walk event and utilizes Charity Dynamics email and phone support services. Our support services offer an on demand way for constituents to ask questions and...

Nonprofits and Instagram: Keeping it Social

Did you know that the average person has at least five social media accounts and spends around two hours a day networking on them? That’s a lot of selfies and hash tags! But for your nonprofit organization this can be a great opportunity to keep it social by...

Newcomers Leapfrog Incumbents in Digital

The concept of ‘leapfrogging’ has been around for a while now – mostly in the context of governments and infrastructure. According to Leapfrog Digital Strategies leapfrogging is, “the notion that areas which have poorly-developed technology or economic bases can move...

Directing Your Impact

The rise of the digital age has directed attention away from a very important tool for nonprofit fundraising: direct mail. Direct mail should not be overlooked as it provides many opportunities for enhanced customer experience and direct messaging for donors to act...

5 Ways to Pop on Pinterest

Growing up, a good amount of my spare time was spent flipping through magazines and clipping out images to tack onto the overstuffed cork board hanging on my brightly colored wall. This collection of pretty pictures, far side comics and other random things was a...