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Tools, articles and insights for the modern fundraiser.

Autologin Feature for PC

Autologin Feature for PC

Are your constituents getting frustrated that they're still being asked to login even though they have selected the ‘remember me’ check box? If so, this means a negative tone has been set before they even enter the participant center. As a result, this is most likely...

Leading with Empathy

Leading with Empathy

There are tons of books on how to provide outstanding customer support. They recommend strategic language, exercising conversation control, adjusting your tone. All of those things are important, but there is one key ingredient to excellent support that, if missing,...

New Ideas from Strategic Services January 2016

New Ideas from Strategic Services January 2016

Our Charity Dynamics retained strategic services clients receive weekly status updates that allow us to plan and track initiatives that help our clients reach their digital communication and fundraising goals. Each week, we share the most innovative ideas we see in...

Email Client Usage – Litmus’s 2015 Wrap-Up

Email Client Usage – Litmus’s 2015 Wrap-Up

"Cheap, fast or good – pick two." This maxim rings true over and over again for any development project. When developing email projects, the “ring” can become a deafening siren. Despite predications otherwise, emails are still the backbone of giving campaigns and will...