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One-Click Donations. Is This Real Life?

One-Click Donations. Is This Real Life?

When nonprofit organizations talk about pursuing a one-click donation process, it can feel like they’re discussing a quest for the Holy Grail or the Fountain of Youth. “I know it’s out there somewhere.” There’s a shroud of mystery around whether or not a...
New Ideas from Strategic Services February 2016

New Ideas from Strategic Services February 2016

Our Charity Dynamics retained strategic services clients receive weekly status updates that allow us to plan and track initiatives that help our clients reach their digital communication and fundraising goals. Each week, we share the most innovative ideas we see in...
Leading with Empathy

Leading with Empathy

There are tons of books on how to provide outstanding customer support. They recommend strategic language, exercising conversation control, adjusting your tone. All of those things are important, but there is one key ingredient to excellent support that, if missing,...
New Ideas from Strategic Services January 2016

New Ideas from Strategic Services January 2016

Our Charity Dynamics retained strategic services clients receive weekly status updates that allow us to plan and track initiatives that help our clients reach their digital communication and fundraising goals. Each week, we share the most innovative ideas we see in...